QUESTIONS & ANSWERS

What do I get for my money?
Our 2012-03 season tickets entitle holders to admission to all of eighteen of our Irn Bru League home matches.

When will I know how much my season ticket will cost?
The final price for our adult season tickets booked before June 30 will be determined by the total number of tickets we sell up to that date.
For example, if we sell 1600 tickets or more, all adult season tickets will be half price at £125.  Our concession tickets are guaranteed at £100.
Any season tickets purchases made from July 1 onwards will be charged at £250 for adults and £100 for concessions.

When do I have to pay for my Season Ticket?
This year we are asking all adult season ticket purchasers to pay £125 as a non-refundable deposit when booking their ticket before June 30.
Any balance will be due before July 31 when we will issue ticket books in time for our first home league game. As we reach our targets, the amount of this balance reduces.  If we hit 1600 sales, no further payment will be required.
All concession tickets must be paid for in full by June 30.

What happens if a supporter books a season ticket and pays a deposit, but for whatever reason cannot pay any reminder due by July 31?
If a supporter pays a £125 deposit and fails to pay any further balance required, we will automatically issue them with a half season ticket entitling them to entry to the first nine home league matches of the season.

Do existing club members still get first call on their current seat?
Yes, provided that they purchase their 2012-13 season ticket by June 30.

Can I pay for my season ticket with a debit or credit card?
Yes, although there is a 3% surcharge for credit card transactions, to cover bank charges incurred by the club. There are no associated charges for debit card payments and we also accept payment via cash and cheque.

Can the club sell the number of tickets it needs to cut the adult price in half?
Yes, but only with the help of our supporters!  The average number of Livingston supporters at our home matches in 2011-12 has been around 1500 so if many of those who currently pay-at-the-gate sign up we'll be a long way to reaching our target.
In England, League One club Hartlepool United ran a comparable scheme last year with huge success, more than trebling their season ticket sales!

Can I see how many season tickets have been sold?
We'll have a totaliser on our official website www.livingstonfc.co.uk which will be updated regularly.

Why isn't the concession price also reduced as the number of tickets sold increases?
We believe that our guaranteed concession price of £100 offers great value as it represents a 20% cut in the 2011-12 for senior citizens and supporters in full time education.  As sales increase and the adult price decreases, all family groups with children under 18 will benefit.

Why are the club not offering specific family prices as it has done in the past?
We've decided to simplify our pricing for the new season so there are just two categories of ticket – adult and concession.
We've kept the concession price to the lowest price we can and if the adult price decreases, as we hope it will, all family groups will benefit.
In response to supporter feedback, we've also amended our eligibility criteria for a concession ticket to include supporters aged 16 and 17.

Why isn't there an instalment payment scheme like there has been in the past?
In order to offer a scheme with the possibility of decreasing prices, we've had to set deadlines which would make the four instalment plan we ran last summer very difficult to administer.
We are asking adults to pay in two instalments this time over a similar timescale (with no administration charge) and if we hit our final target of 1600 sales the second instalment will be reduced to zero.
Concession supporters have until June 30 to pay in full for their £100 ticket.

Can I still get a car park pass and subscription to ROAR magazine included in my Season Ticket package?
We've discontinued the integrated 'Gold Membership' package that we've offered in the last two seasons, but season long car park passes and ROAR subscriptions can be purchased separately when booking your season ticket.

What will the matchday walk-up prices be next season?
Adult prices will be £17 while over 65s and under 18s will pay £7.
For logistical reasons we will not be offering a matchday discount for full time students, but are committed to offering concession season tickets to them at £100.